Platinum (Full-service w/On-site LCAM)
This service provides all the services of the Bronze, Silver and Gold packages, plus a dedicated on-site Licensed Community Association Manager. The Manager is assigned to your Association only and typically located on-site and is accessible to Board Members and the community on a full time basis.
Licensed Community Association Manager: An on-site manager is assigned to your Association. This manager is available to the Board of Directors in person on a daily basis. The manager will attend all Board of Director meetings, as well as the budget meeting and annual membership meeting.
Telephone calls returned promptly but no later than the end of the next business day
Phone answered for emergencies only 24/7
Accounting: Complete monthly financial package
includes balance sheet, profit & loss statement, general
ledger, check register, account reconciliation, delinquency,
and prepaid reports.
Accounts Receivable/Collections: Charge owner
assessments and apply late fees and/or interest according
to the association’s governing documents. Post assess-
ments and other monies due to the association. Mail
delinquency statements, prepare and mail intent to liens in
accordance with Florida Statutes, and forward and monitor
delinquent accounts with attorney.
Board Packages: Board packages include an agenda,
manager’s report, minutes, financials, delinquency report,
and violation report. Action items given by the Board, such
as, quotes, and backup information requested will also be
included in this packet.
Budget: Assist Board with preparation of annual budget, prepare & mail notices and attend annual budget meeting.
Annual Meeting: Prepare and mail notices, attend one annual membership meeting.
BOD Meetings: Attendance at all Board of Director meetings. Prepare and deliver meeting packages via email not less than two (2) days prior to the Board meeting or provided monthly in the absence of monthly meetings. Post required notice of meetings.
Correspondence: Respond to all correspondence to the Association including but not limited to owner, attorney, vendors, and account inquires.
Official Records: Maintain a roster of all lot and unit owners with mailing address as required by Florida Statutes.
Property Inspections & Covenant Enforcement Action: Manager performs monthly inspections and records in computerized software violations and ARC applications received, denied, approved, and processed. Covenant enforcement letters are mailed to owners after each monthly inspection.
Vendors: Obtain competitive bids as directed by the Board and ensure that all contractors and/or vendors are fully licensed and insured, including workers’ compensation and general liability insurance. Supervision of vendor performance and contracts.
All contractors/vendors are required to provide a copy of their business license along with a Certificate of Insurance naming the Association and Hara Community 1st Advisors as additional insured. Certificates are required to be kept current and a copy provided to HMI as long as they are providing services to the Association. Invoices will be held and not paid until a properly completed certificate of insurance has been received.