Gold Service (Full-service w/Off-site LCAM)
Our Gold Service Package is our most popular program and meets the needs of the majority of community associations. The Gold Service provides all the services of the Bronze and Silver packages, plus an assigned Licensed Community Association Manager that supports your association and several others in your area.
Licensed Community Association Manager: An off-site manager is assigned to your Association. This manager is available to the Board of Directors and community via telephone and email on a daily basis. The manager will attend all Board of Director meetings as well as the budget meeting and annual membership meeting.
Office phones answered by receptionist - voice mail use kept to a minimum
Telephone calls returned promptly but no later than the end of the next business day
Phone answered for emergencies only 24/7
Accounting: Complete monthly financial package includes
balance sheet, profit & loss statement, general ledger, check
register, account reconciliation, delinquency, and prepaid reports.
Accounts Receivable/Collections: Charge owner assessments
and apply late fees and/or interest according to the association’s
governing documents. Post assessments and other monies due
to the association. Mail delinquency statements, prepare and mail
intent to liens in accordance with Florida Statutes, and forward and
monitor delinquent accounts with attorney.
Board Packages: Board packages include an agenda, manager’s
report, minutes, financials, delinquency report, and violation report.
Action items given by the Board, such as, quotes, and backup
information requested will also be included in this packet.
Budget: Assist Board with preparation of annual budget, prepare & mail notices and attend annual budget meeting.
Annual Meeting: Prepare and mail notices, attend one annual membership meeting.
BOD Meetings: Attendance at all Board of Director meetings. Prepare and deliver meeting packages via email not less than two (2) days prior to the Board meeting or provided monthly in the absence of monthly meetings. Post required notice of meetings.
Correspondence: Respond to all correspondence to the Association including but not limited to owner, attorney, vendors, and account inquires.
Official Records: Maintain a roster of all lot and unit owners with mailing address as required by Florida Statutes.
Property Inspections & Covenant Enforcement Action: Manager performs monthly inspections and records in computerized software violations and ARC applications received, denied, approved, and processed. Covenant enforcement letters are mailed to owners after each monthly inspection.
Vendors: Obtain competitive bids as directed by the Board and ensure that all contractors and/or vendors are fully licensed and insured, including workers’ compensation and general liability insurance. Supervision of vendor performance and contracts.
All contractors/vendors are required to provide a copy of their business license along with a Certificate of Insurance naming the Association and Hara Community 1st Advisors as additional insured. Certificates are required to be kept current and a copy provided to HMI as long as they are providing services to the Association. Invoices will be held and not paid until a properly completed certificate of insurance has been received.